Privacy information

Cookie Policy

This page explains the technologies that help this Application deliver its features. These tools may let the Owner store or access information, for example through a Cookie, or use resources such as scripts on a User’s device while the Application is being used.

For clarity, this document uses the word “Trackers” for these technologies unless a more specific distinction is needed. Cookies can work in browsers on both computers and mobile devices, while other Trackers may be used in applications without a browser.

The word Cookies is therefore used only when that particular type of Tracker is intended. Some Tracker purposes may require consent. Where consent is needed, it can be withdrawn at any time by following the instructions below.

This Application may use both first-party Trackers managed by the Owner and third-party Trackers that support external services. Unless this document says otherwise, the relevant third-party provider may access the Trackers it operates.

The lifetime of Cookies and similar Trackers depends on the settings chosen by the Owner or the applicable provider. Some are removed when the browsing session ends, while others remain for a defined period.

For more current information about duration, related technologies, and provider practices, Users should also review the privacy notices linked in the relevant service descriptions or contact the Owner.

Basic interactions & functionalities

This Application uses technical Cookies and similar Trackers only when they are needed to operate the Service or provide a requested function.

Interaction with live chat platforms

This type of service lets Users communicate with an external live chat platform directly from the pages of this Application, including when they need to contact support or receive a reply from the support team.

When enabled, the service may collect browsing and Usage Data from the pages where it appears, even if the User does not actively open the chat. Conversations may also be recorded for service and quality purposes.

Live Chat Widget (Support Provider)

The live chat widget is a service that connects this Application with an external customer-support platform.

Personal Data processed: Cookies, information shared while using the service, Usage Data, and other information described in the provider’s privacy notice.

Place of processing: United States Privacy Policy.

Experience enhancement

This Application uses Trackers to improve preference controls, personalize the User experience, and support interaction with external networks and platforms.

Interaction with external social networks and platforms

This type of service makes it possible to interact with social networks and other external platforms directly from the pages of this Application.

Information exchanged through these tools remains subject to the User’s privacy settings on the relevant network. The service may also collect traffic information from pages where it is installed, even when the User does not interact with it.

Users are encouraged to sign out of the relevant external services when appropriate, so that activity processed through this Application is not automatically connected with an external profile.

Social sharing widgets (Social Network)

Social sharing widgets allow interaction with an external social network from this Application’s pages.

Personal Data processed: Cookies and Usage Data.

Place of processing: United States Privacy Policy.

Measurement

This Application uses Trackers to understand traffic, review how the Service is used, and identify improvements to its performance.

Analytics

The services in this group help the Owner monitor and assess web traffic and understand patterns in User behavior.

Web Analytics

This web analytics service collects information about visits and interactions with the Application. The information may be used to prepare activity reports and improve the way the Service operates.

The provider may also use collected information to help contextualize advertising within its own network.

Personal Data processed: Cookies and Usage Data.

Place of processing: United States and Ireland Privacy PolicyOpt Out.

Analytics Demographics and Interests reports

This reporting feature adds demographic and interest information to the analytics reports for this Application. Demographic information may include broad age or gender categories.

The provider may use collected information to contextualize and personalize advertising within its own network.

Users can limit the use of advertising Cookies through the provider’s advertising settings.

Personal Data processed: Cookies and unique device identifiers used for advertising.

Place of processing: United States and Ireland Privacy PolicyOpt Out.

Product analytics service

This product analytics service helps the Owner understand how Users move through the Application and which features are used.

Personal Data processed: Cookies and Usage Data.

Place of processing: United States Privacy PolicyOpt Out.

Analytics services managed directly by this Application

The services in this group are operated by the Owner and use first-party Trackers to collect and manage analytics.

Analytics collected directly (this Application)

This Application uses an internal analytics system that does not rely on third-party providers.

Personal Data processed: Cookies and Usage Data.

Anonymized analytics services

The services in this group use third-party Trackers to collect and manage analytics in a form intended to reduce direct identification.

Web Analytics with anonymized IP

This web analytics service helps the Owner measure activity, prepare usage reports, and understand how the Application is used.

The provider may use collected information to contextualize and personalize advertising within its own network.

This configuration shortens User IP addresses within European Union member states and other countries covered by the European Economic Area agreement. Only in exceptional cases is a complete IP address sent to a server outside those areas before being shortened.

Personal Data processed: Cookies and Usage Data.

Place of processing: United States and Ireland Privacy PolicyOpt Out.

How to manage preferences and provide or withdraw consent

There are several ways to manage preferences related to Trackers and, where relevant, to give or withdraw consent.

Users can adjust Tracker settings directly in their browser or device, including by preventing Trackers from being stored or accessed.

When a Tracker is used on the basis of consent, Users can give or withdraw that consent through the cookie notice or through the relevant preference controls, when available.

Previously stored Trackers can also be removed through browser or device features, including Trackers used to remember an earlier consent choice.

Some Trackers stored in a browser’s local memory can be cleared by deleting browsing history. For third-party Trackers, Users may also use any available opt-out link, follow the provider’s privacy instructions, or contact the third party directly.

Locating Tracker Settings

Information about managing Cookies is available in the help documentation for commonly used browsers, including:

Users may also control certain categories of Trackers used by mobile applications through device settings, such as mobile advertising controls or broader tracking preferences. The relevant options are usually available in the device’s privacy or security settings.

Owner and Data Controller

Vidione Ltd.

42 Market Street, London EC2A 4NE

Owner contact email: [email protected]

The Owner cannot fully control every third-party Tracker used through this Application. References to those Trackers are therefore provided for general information, and Users should consult the privacy notices of the relevant providers for complete details.

Because tracking technologies can be complex and may change over time, Users are welcome to contact the Owner if they need additional information about how these technologies are used by this Application.

Definitions and legal references

Personal Data (or Data)

Any information that identifies, relates to, or could reasonably be connected with a natural person, either directly or together with other information.

Usage Data

Information collected automatically through this Application or through services used within it. This may include IP or domain addresses, requested resource locations, request time, submission method, response size, server status codes, country of origin, browser and operating-system details, visit timing, page paths, and other technical information about the device or User environment.

User

The person using this Application who, unless a different meaning is stated, is also the Data Subject.

Data Subject

The natural person to whom the Personal Data relates.

Data Processor (or Data Supervisor)

A natural or legal person, public authority, agency, or other body that processes Personal Data for the Controller, as described in this policy.

Data Controller (or Owner)

The person or organization that determines why and how Personal Data is processed, including the security measures used to operate this Application. Unless stated otherwise, this is the Owner.

This Application

The means through which the User’s Personal Data is collected and processed.

Service

The features and services provided by this Application as described in the relevant terms and on this site.

European Union (or EU)

Unless stated otherwise, references to the European Union include its current member states and the European Economic Area.

Cookie

A Tracker made up of a small amount of data stored in the User’s browser or device.

Tracker

Any technology, including Cookies, unique identifiers, web beacons, embedded scripts, tags, or fingerprinting, that can track Users by accessing or storing information on a device.

Legal information

This privacy statement has been prepared with reference to several applicable data-protection frameworks, including the information requirements of the General Data Protection Regulation.

This policy applies only to this Application unless another scope is expressly stated in the document.